FREQUENTLY ASKED QUESTIONS

9965 San Jose Blvd, Suite 32 Jacksonville, Fl 32257

(904) 619-3043 or by email customer service@jetpacknutrition.com

Hours of operation: Monday- Thursday 10am-6:30pm, Friday 10am – 2pm

Tuesday after 4pm-6:30pm, Wed- Thursday 10am-6:30pm, Friday 10am-4pm.  

Tuesday through Thursday depending on location.

Delivery fee?  $15 for delivery

Yes, upon availability.  To ensure meals, we have subscriptions available.  Please call the store ahead of time and we will be more than happy to accommodate you.

No, we offer an A La Carte menu to purchase by meal.  Subscriptions will save money.

When you sign up for a subscription, you are charged weekly and have meals ready each week on the day you select pickup or delivery.   Unless, of course, you choose to skip a week of food or pause or cancel your subscription.  You can login to your account online, skip a week, or pause.

Sunday 11:59 pm.  If you miss the cutoff, please call us directly at (904) 619-3043 to see if we can accommodate. 

Yes, you can email or call us for custom orders.  If you have a diet plan from a nutrionist or trainer, you can also send us your plan.,

Are there start up fees or cancelation fees to sign up for a weekly subscription online? No contracts, just cancel  1 week in advance.

Under the subscription plan, we automatically mix the meals evenly as possible.  If you prefer to select, please email or call us in advance.

Yes, we offer premium proteins through our Contest Menu (Bison, Steak, Shrimp, Scallops, Salmon, Wild Caught Cod, Bronzini, and Chilean Seabass).  If you wish to purchase any other proteins, you can call to request (minimum purchase requirement).

Yes, you can freeze the meals however we suggest you eat them fresh. Our meals last up to 7 days.  Please keep refrigerated until ready to heat and eat.

90 seconds or until desired temperature.  Caution as overheating can cook and dry out certain foods.

Up to 2 minutes or desired temperature.

Protein waffle 30-45 seconds and regular breakfast 1 minute.

Nope.  We use fresh ingredients.  There is a new menu every week.  We get daily deliveries of fresh quality foods from our trusted vendors.

 We offer virtual gift certificates through our website.  Once purchased, you will be emailed a gift card code to use online.

 We can recommend our trusted network of personal trainers and nutrionist.

Call and talk to our amazing customer service

+1 (904) 619-3043

Send us an email and let us get back to you

service@jetpacknutrition.com

Variety
Variety

Enjoy our range of 50+ high-protein meals crafted by our expert Chefs

Freshly
Freshly Made

Our meals are made fresh for delivery, using locally ingredients

Same
Same Week Delivery

Your food ready for pickup or delivery within the same week

Partner
Partner In Achieving Your Goal

We're committed to your success and well-being

YOUR HEALTHY LIFESTYLE STARTS HERE.

Choose from a wide variety of deliciously clean, macro-balanced meals with the option to customize your own meals.

SEE MEAL PLANS